Claim Forms & Contacts
- INDIVIDUAL
- BUSINESS
- MARINE KLAIM CEPAT
If you are an AIG travel insurance customer requiring emergency assistance or advice from Travel Guard, please call our 24-hours emergency assistance at (603) 2772 5740 or (6221) 2188 9021.
Travel Guard Claims Document
- Filename
- travelclaims-brochure.pdf
- Size
- 464 KB
- Format
- application/pdf
Travel Guard Claims Procedure
- Filename
- travel-insurance-claims-procedure-2015.pdf
- Size
- 499 KB
- Format
- application/pdf
Submit your claim by completing Section I - General Personal Claim Information Form below and Section II – Your Specific Personal Claim Information form.
Section I – General Information of All Type Personal Claim
Download the Form [PDF]
- Filename
- claim-form-personal-general-claim-information.pdf
- Size
- 1 MB
- Format
- application/pdf
Section II – Specific Personal Claim Information Form
Accident & Health Form
Personal General Claim
Product Plus Form
Travel Medic Form
Travel - Non Medical Form
We recommend you to contact your agent, broker or AIG Indonesia once you become aware of a claim or circumstances that may give rise to a claim with all available information and specify the following:
- Policy Number
- Date of the claim event
- Location of the claim event
- Description of the loss, damage or injury
- Description of third party affected
- Chronological description of the claim event
- Estimated amount of loss
- Contact person for further claim process (name, telephone number, fax number and email address)
Submit your claim by completing Section I - General Business Claim Information Form below and Section II – Your Specific Business Claim Information form.
Section I – General Information of All Type Business Claim
Download the Form [PDF]
- Filename
- claim-form-business-claim-general-claim-information.pdf
- Size
- 3 MB
- Format
- application/pdf
Section II – Specific Business Claim Information Form
Casualty Liabilty Form
Marine Cargo Form
Contractor & Erection All Risk Form
Section II - Contractor All Risk & Erection All Risk Form [PDF]
Professional Indemnity Form
D & O Form
Section II - D&O Form [PDF]
Property Form
Machinery Breakdown Form
AIG Marine Klaim Cepat are a set of procedures for the handling of marine cargo claims whereby claims under certain criteria will be paid within 7 business days since notice of loss date subject to all required claim documents received by AIG.
The objective of this customer-focused procedure is to improve customers experience by providing simple requirement and faster claims services for small value marine cargo claims.
Click here to learn more about AIG Marine Klaim Cepat.
AIG Marine Klaim Cepat
- Filename
- marine-klaim-cepat-en.pdf
- Size
- 296 KB
- Format
- application/pdf
AIG Marine Klaim Cepat
- Filename
- marine-klaim-cepat-en.pdf
- Size
- 296 KB
- Format
- application/pdf